Focus on people
People, i.e. those who travel or do not travel as well as those working in tourism are the focus of our work with regard to content as well as methodology.
Preferably, we apply socio-scientific methods in order to generate detailed knowledge about a certain target group of holiday makers or about a specific segment of the tourism labour market or in order to reach a consensus within a certain committee.
The results of our work do not have a normative character. We deliver knowledge about prerequisites required in order to act on certain issues, we highlight possible action strategies and we evaluate consequences. However, we cannot and do not want to take over the decisions to be made from the concerned tourism stakeholders or tourists.
We are convinced that we make a contribution to a development that ensures the wellbeing of guests and hosts today as well as in future.
Dates and events
June 19-22: The “Building Excellence in Sustainable Tourism – Education Network” [BEST EN] THINK TANK XVIII CONFERENCE will take place in LUCERNE / Switzerland. Martin Lohmann gives a key note paper on “Customer Value of Holiday Tourism - a Key Issue of Sustainability”. more information
More on past events in our archive